Privacy Policy

Privacy Policy

Information on the Website

JTB Corp. (hereinafter referred to as "JTB") uses personal information submitted during the application process for purposes such as contacting customers, arranging transportation and accommodation services for booked trips, and completing the necessary procedures to receive these services.

Personal information, such as address, email address, phone number, fax number, or identification details provided through JTB's website or cooperating companies bound by confidentiality agreements, will not be disclosed to third-parties without the customer’s consent.
This information, along with business and transactional data, is maintained under strict security and confidentiality standards.
Personal information will only be disclosed to JTB or its cooperating companies bound by confidentiality agreements, with the customer’s prior consent.
To ensure confidentiality and management of personal information under the above policy, the following individual is designated as the person responsible for handling personal information:

For Inquiries concerning this Policy, please contact our Customer Hotline at:JTB Corp.
2-3-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo

In the unlikely event of a personal information leak or similar issue related to the website, JTB will immediately notify the affected parties and temporarily suspend the relevant services until safety is ensured. Once contact with the affected parties is established, JTB will promptly issue a public announcement through its website or other appropriate channels.

Information Collected Through Websites and Apps

Collection and Use of Device Information, Location Information, and Behavioral Data

General Precautions

JTB's partners, third-party companies accessible through JTB, and companies collecting data via sweepstakes, promotional activities, or other means operate under their own independent privacy policies, data collection regulations, and operational guidelines. JTB assumes no obligations or responsibilities regarding these independent policies or activities.

Handling of Website Access Information

This website uses Google Analytics to record customer access log information.
This information is used only for the purpose of understanding the usage of this website.

Google Analytics uses a technology called Cookies to collect traffic data. The information collected identifies your browser but does not identify individual users.
You can disable the use of cookies in your browser settings, but we recommend enabling them to ensure an optimal browsing experience.

For information on how Google Analytics collects and uses access data, please refer to the following pages: